How To Respond To Emotionally Stressed Clients

How To Respond To Emotionally Stressed Clients

In this Client Engagement Tip video you’ll learn how to recognize the signs of emotional stress and how to uncover and resolve its underlying root cause.

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Gerald Clerx

I accelerate the success of sales/service professionals by providing them with the skills, insights and resources to master the three core skills of client engagement: Assessment, Presentation and Negotiation.

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